Facts: Dentist KH hired the firm to respond to a complaint filed with Texas State Board of Dental Examiners regarding an alleged Minimum Standard of Care violation of not maintaining a written informed consent signed by the patient. The firm researched the facts of the case and found out that the Complainant was not the patient, but an ex-fiancée who did not want to pay for the dental procedure after they broke up. The firm sent a Response to the TSBDE Preliminary Investigation of Client with attached exhibits containing complete patient records that showed successful dental treatment and pointed out that the Board had no jurisdiction over a third-party complaint regarding a fee dispute.
Outcome: After the Response and Exhibits were received by the TSBDE, HK’s matter went through the standard process. Based on the Response and Exhibits, the TSBDE voted to close HK’s matter without any sanction on his license and kept confidential the details of the investigation from the public.