Facts: PM hired Bertolino LLP to defend against a complaint filed with the Council. The complainant made groundless allegations that PM had violated patient billing requirements, and this baseless complaint threatened to damage PM’s reputation and expose him to potential discipline from the Council.
Outcome: Bertolino LLP evaluated the client’s case, assessed the applicable law and we gathered the documentation and evidence necessary to fight against the meritless complaint and show the Council why the allegations needed to be dismissed immediately. We developed a well-written response showing how the complaint accusations lacked any supporting evidence and advocated aggressively on the client’s behalf for swift dismissal of this matter. The Council evaluated the written response and agreed to dismiss the complaint completely, taking no disciplinary action against our client’s license. This allowed PM to return his focus to his clients’ needs and kept his stellar industry reputation intact.