Facts: ZZ hired firm after receiving 2 complaints. These were ZZ’s 3rd and 4th complaints overall during her time as a massage therapist and massage establishment owner. The allegations in the new complaint were essentially identical to the allegations in ZZ’s 1st and 2nd complaints. The allegations involved employing unlicensed workers, not keeping records and allowing people to sleep at the establishment.
Outcome: The firm provided a response to TDLR and after consultation with TDLR agreed that ZZ would expire her establishment license and simply work under her own individual licensure. ZZ had no desire to continue to operate her own establishment and preferred to go back to working for other agencies. She sold her establishment and TDLR dismissed the complaints.