Facts: The Texas Department of Insurance (“TDI”) sent HH a Notice of Complaint.  The Complainant had been a paralegal at a law office in the same building as HH’s insurance agency, and the Complainant wanted to leave the law business and pursue a career in insurance. HH encouraged Complainant to obtain a temporary license from TDI, which she did and the Client mentored her while she continued to work as a paralegal at the law office. Soon afterward, the Complainant filed a complaint with TDI, accusing HH of unethical behavior and that he was unlawfully splitting commissions with a CPA firm.

Outcome: Bertolino LLP prepared a robust, 14-page response to the TDI complaint. TDI then replied with a letter that they were closing the complaint file with no discipline on HH.