Consumer Complaints & Department Complaints: Both Investigated by the Texas Department of Licensing and Registration
Dozens of professionals in Texas are regulated by the Texas Department of Licensing and Regulation (TDLR). By statute, the TDLR is mandated to investigate and resolve complaints received against licensees of the programs it administers. Complaints against TDLR licensees can come from a number of places. The three major sources are consumer complaints, internal referrals from routine inspections, and criminal background investigations of applicants and licensees. Consumer complaints and department complaints are both investigated by...
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