Overview of the Texas Board of Nursing’s Complaint Process
The Texas Board of Nursing (BON) receives more than 16,000 complaints each year. However, many of the complaints received have insufficient information about the nurse’s identity, are not under the jurisdiction of the Board, or are incidents that would not constitute violation of the Nursing Practices Act (NPA). The BON provides due process to a nurse when a complaint is filed against him or her, giving notice of the investigation and allegations. The nurse is...
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