TDLR’s Enforcement Process – The Texas Department of Licensing and Regulation
The Texas Department of Licensing and Regulation (TDLR) issues licenses, certificates, and permits to dozens of professions in Texas. Texas state law empowers the TDLR to investigate and resolve complaints received against licensees of the 40 programs it administers. The TDLR receives over 12,000 complaints every year. Complaints come from three major sources: Consumer complaints; Internal referrals from routine inspections; and Criminal background investigations of applicants and licensees. Regardless of the source of the complaint,...
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