Posts Archives - Bertolino LLP

March 21, 2021Posts

Complaints Against Texas Insurance Agents and Adjusters

The Texas Department of Insurance's mission has been defined as protecting the customers of Texas by providing regulation of the insurance industry, with the goals of ensuring a competitive market and making available information. As such, it is in charge of regulating insurance agents and adjusters—setting the standards of their licensure, and making sure they maintain quality in their dealings with customers. And there are plenty of customers out there making complaints. Among the common...

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March 20, 2021Posts

How to React When You Learn Your Licensing Board Has Received a Complaint

Complaints made to the agencies, commissions and licensing boards of Texas are serious. These complaints and the investigations that follow have the power to level a professional's reputation and may even result in suspension or revocation of their license. Which is to say, a Texas professional who receives notice of a formal complaint against their license is in a state of crisis. And a crisis requires an immediate response. Some professionals who consider a complaint...

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Are nurses made aware of identities of filers of complaints with the texas bon

March 19, 2021Nursing License,Posts

Can Nurses Obtain the Identity of a Filer of a Complaint With the Texas Board of Nursing?

No nurse wants to learn they have been the subject of a complaint before the Texas Board of Nursing. Anyone can file these complaints, and they can result in serious professional repercussions, including revocation of the license to practice as a nurse in the state. Such a result generally means that the possibility of licensure elsewhere is off the table as well. This all amounts to a lot of wasted money, wasted time, and wasted...

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March 18, 2021Posts

Attorneys Who Defend Other Texas Attorneys in State Bar Disciplinary Actions

Any Texas attorney who finds they have been made the subject of a formal complaint before the State Bar should take immediate action to protect their license to practice law. No attorney wants to suffer the blow to their reputation and potentially to their livelihood that may come from censure by the Bar—and that blow becomes complete where an attorney is disbarred. Yet even where a claim is baseless, having to go through the complaint...

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Attorneys who defend other texas attorneys in state bar disciplinary actions 1

March 17, 2021Posts

Actions We Take to Help Professionals Whose Licenses Are Under Fire

The professionals of Texas put a great deal of effort into earning their licenses to practice in their chosen fields. Often this includes a lot of education upfront and qualifying for licensure through testing. All of this is an investment in their careers that only pay off if licensure is granted and maintained. So when professionals find their licenses under fire by a state licensing board, agency, or commission, it is imperative they take every...

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When the texas board of nursing is required to suspend or revoke a nursing license

March 16, 2021Nursing License,Posts

When is the Texas Board of Nursing Required to Suspend or Revoke a Nursing License?

The possibility they may lose their license is one of the greatest professional fears that nurses live with. Complaints to the Texas Board of Nursing sometimes have the unfortunate outcome of revocation of licensure, mainly where violations of relevant code and rules are considered egregious enough. Of course, usually, there is some latitude in the discipline that the Board doles out, allowing it to be lenient where it believes improvement is still possible. But there...

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March 15, 2021Posts

Contesting Alleged Wrongdoing that Might Lead to Loss of Professional License

It's the sort of scenario that inspires nightmares among professionals: receiving a letter notifying them that a formal complaint has been lodged against their license with their licensing Board or agency. Among professionals we help, this is often mentioned as being one of the most dire events they can recall. And these complaints can be lodged by practically anyone—a member of the public, a client, a patient, a professional peer. Depending on which licensing Board...

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March 14, 2021Posts

When a Texas Insurance Agent is the Subject of a Formal Complaint

Every year, many complaints—numbering in the thousands—are formally filed against Texas insurance agents. Many of these are founded in evidence, but many are not. The Texas Department of Insurance accepts these formal complaints as the body governing the licensing and maintenance of insurance agents. Any insurance agent who has a complaint filed against them may find their license to practice real estate—and with it, their career and livelihood—is in peril. When a member of the...

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March 13, 2021Posts

Contested Hearings Before Texas SOAH

When a complaint case against a professional's license is not able to be settled—whether because it cannot be for some reason or because one side in the conflict refuses to do so—it will pass through to the Texas State Office of Administrative Hearings (SOAH) for adjudication. Hearings that reach the stage of SOAH adjudication are sometimes referred to as "contested hearings" or "formal hearings." This is by no means the outcome for most cases involving...

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March 12, 2021Posts

Not Following Advertising Rules Might Cost Texas Realtors Their Licenses

Without advertising, Texas realtors would be hard-pressed for ways to generate clients. Yet those licensed to practice real estate are not permitted by the state to simply release any sort of advertisement they may want to. Rules and regulations pertaining to realtor advertising have been established, ostensibly for the protection of the public. The Texas Real Estate Commission reports that among the most frequent complaints it receives against realtors are violations of these advertising rules....

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