Facts: FA received a complaint from TDI after her appointment with an agency was terminated for cause. The agency alleged that FA committed fraud. Based on those allegations a federal credential was suspended, and FA was prevented from using such credential for a period of 3 years.
Outcome: After FA retained the firm, her counsel provided a response to the allegations. The firm argued that the evidence was insufficient to prove fraud. The firm provided evidence that FA had no intent to commit fraud and that the agency’s customers lied to the agency about their understanding of their insurance in order to avoid tax fees. After reviewing the evidence TDI dismissed the matter for lack of evidence and took no disciplinary action against FA or her licensure.