Facts: Our client, TT, hired us to combat a complaint filed with the Texas Department of Insurance by a former colleague and friend. She needed us to protect her professional reputation, livelihood, and career from disciplinary action. The Department provided notice of the complaint and asked her to respond to the allegations.
Outcome: The Firm met with TT to understand the complaint allegations and develop evidence that our client had not violated the law. The assigned firm attorney spoke to Department staff to understand the situation. We then drafted a well-crafted written response demonstrating how the complaint was deficient and provided evidence to support dismissing the case. The evidence showed TT had not violated the law and that the complaint lacked merit. After the staff evaluated the Firm’s arguments, the Department of Insurance agreed the complaint against TT lacked merit, dismissed the case against her and took no action against her license.
May 2023